COUNTERTOP SIZE - With it’s elegant design, the Opal will wow your guests before they even try the delicious ice it makes. Measures at 15.5 x 10.5 x 17.2 inches - The perfect size for any countertop in your home QUICK AND POWERFUL - Within only 20 minutes, you’ll be enjoying soft, crunchy ice, just like the ice you love from your favorite restaurant. The Opal produces 24 lbs of ice per day, and the bin holds 3 lbs at a time SMART - The Opal is bluetooth equipped, so you can set up your ice making schedule from the convenience of your phone using the free FirstBuild app. It senses when the bin is full of ice, so it won’t overfill PORTABLE - No water hookup required, just plug it into any 120v grounded (standard) electrical outlet and fill the reservoir with water. As ice melts, the water returns to the reservoir, where it will simply be made back into more ice WARRANTY - All Opals purchased directly from FirstBuild or authorized resellers have a limited 1-year parts and labor warranty
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.