CAMANDE
We will ship via Fedex and send you tracking number in time, tracking website: https://www.fedex.com/en-us/home.html
CAMANDE
If your product appears defected, we'll be able to send your troubleshooting information and the product's instruction manual. If the issue continues to persist, please get in touch with our Customer Support team. Our team will need a detailed description of the issue and the state of the product when it arrived.
https://camanderelax.com/collections/home-office/products/merax-ergonomic-high-back-gaming-chair-with-lumbar-support-and-headrest
Yes! If the product arrived damaged and is currently out of stock, we will offer you a full refund with a free return label. Once we receive the damaged product at our warehouse, we will submit your full refund. You should have access to your refund within 3-5 business days after the request is submitted.